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Inside 55PBX: Brazil's cloud PBX & CCaaS platform serving businesses with a 110-person team in 2026

55PBX is a complete cloud telephony and contact-center platform (CCaaS) headquartered in São Paulo, Brazil. Founded in 2015, 55PBX delivers intelligent IVR, predictive dialers, and native integrations with Salesforce, Zendesk, Freshdesk, and HubSpot to help businesses of all sizes optimize communications and sales operations.

Updated July 4, 2026
visibility See who visits your site free database Buy 175M contact database
110
Employees
2015
Founded
$0–$10M
Est. Annual Revenue
300+
System Integrations
BR
Headquarters
About 55PBX

55PBX: A complete cloud telephony solution for businesses of all sizes

55PBX is a Brazilian SaaS company offering a full-featured cloud PBX and CCaaS (Contact Center as a Service) platform. Its product suite enables businesses to handle inbound and outbound communications at scale — from virtual 0800 and 4003 numbers to local DDDs — while providing the analytics and automation tools that modern sales and support teams demand.

The platform connects natively with over 300 systems, including Salesforce, Zendesk, Freshdesk, HubSpot, and RDStation, making it straightforward to embed telephony data into existing CRM and helpdesk workflows. Audio transcription with quality monitoring gives managers granular visibility into every customer interaction, while real-time wallboards and KPI dashboards let teams track performance without leaving the platform.

55PBX's mission is to improve lives through intelligent communication for companies of all sizes — and its vision is to become the leading CCaaS provider driving operational excellence and customer satisfaction across Latin America.

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IP 54.18.224.92 · London, UK · ✓ Resolved
Identifying visitor
Acme Corp ✓ Verified
SaaS · 210 employees · Series B
Fit 92
Tech
Hubspot
Pages
Pricing · Docs
Intent
High
Product Features

Key capabilities of the 55PBX CCaaS platform

55PBX combines intelligent automation, deep integrations, and real-time analytics into a single cloud telephony platform — eliminating the need for on-premise hardware while scaling to meet enterprise contact-center demands.

account_tree
Intelligent IVR (URA)
Smart auto-attendant and self-service IVR that reduces costs and optimizes sales and support teams, delivering an efficient experience for both customers and agents. Supports PCI-compliant secure IVR flows.
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Predictive Dialer
Campaign dialer that maximizes agent productivity by automatically predicting when agents will be free and dialing the next contact — reducing idle time and boosting outbound conversion rates.
integration_instructions
API & CRM Integrations
Native connectors for Salesforce, Zendesk, Freshdesk, HubSpot, and RDStation. Open API enables custom integrations with any helpdesk or business tool in the customer's stack.
transcribe
Audio Transcription & QA
Comprehensive monitoring of every customer interaction with automatic audio transcription and quality analytics. Provides accurate records and actionable insights for coaching and compliance.
dashboard
Real-Time Wallboard & KPI Reports
Live dashboards showing queue status, agent performance, and service-level metrics. Business intelligence reports help managers make data-driven decisions without needing external BI tools.
forum
Omnichannel & Virtual Numbers
Supports 0800 toll-free, 4003 national, and local DDD numbers across Brazil. WebPhone and softphone options extend the contact center to remote agents without desk phones.
Tech Stack

Tools and technologies 55PBX uses

Based on observed integrations, public data, and the 55PBX product ecosystem, the platform is built on and integrates with:

code React code React Redux code Ruby on Rails cloud Cloudflare DNS storage Apache palette Bootstrap Framework analytics Google Analytics sell Google Tag Manager font_download Google Font API phone_android Google Play mouse Hotjar support_agent Freshdesk support_agent Zendesk crm Salesforce mail Mailchimp / Mandrill mail Microsoft Outlook apps Microsoft Office 365 security Media Temple SSL people Facebook Custom Audiences login Facebook Login ads_click AdRoll work LinkedIn Marketing Solutions web WordPress.org play_circle YouTube phone_iphone Mobile Friendly
3rd-Party Intent Data

See which companies are researching 55PBX right now

Happierleads ingests 3rd-party intent signals from across the web — content consumption, software-comparison searches, review-site activity, and topic surges — to surface companies actively in-market for cloud telephony and CCaaS tools like 55PBX. Combine it with your own first-party visitor data to find buyers before your competitors do.

Apex Retail Group
Retail · 1,200 employees · Brazil
Hot · 91
Cloud PBX alternativesCCaaS BrazilVirtual call center
BrightPath Financial
Financial Services · 650 employees · Brazil
Warm · 76
IVR solutionsCRM telephony integration
Canteiro Logistics
Logistics · 900 employees · São Paulo
Warm · 68
Contact center softwarePredictive dialer
trending_up Get intent signals on companies researching your category
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Decision-Makers

Key decision-makers at 55PBX

Verified contact data for senior decision-makers across Sales, Marketing, Engineering, and Customer Success at 55PBX.

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Ricardo Almeida
Chief Executive Officer
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Fernanda Costa
VP of Sales
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Lucas Mendes
Head of Engineering
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Ana Rodrigues
Director of Marketing
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Gustavo Oliveira
Head of Customer Success
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Mariana Silva
Product Manager
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bolt One-off purchase

Download the full database of 175M B2B contacts

Every contact for 55PBX — and every other company on Earth — in one CSV. Free updates for life.

download Download 175M contacts
contacts.csv 175.4M rows · 8.4 GB
NameTitleEmailCountry
Sarah ChenVP Saless.chen@stripe.com🇺🇸 US
Michael DavidsonHead of Growthm.d@notion.so🇺🇸 US
Priya PatelCMOpriya@figma.com🇺🇸 US
Lars EriksenVP Marketinglars@spotify.com🇸🇪 SE
Akira TanakaCROakira@mercari.com🇯🇵 JP
Emma WilsonHead of Salesemma@monzo.com🇬🇧 GB
Carlos VargasVP Revenuec.vargas@rappi.com🇲🇽 MX
Sophie MüllerDirector Salessophie@n26.com🇩🇪 DE
James O'BrienChief of Staffjames@intercom.com🇮🇪 IE
Aisha KhanVP Salesaisha@razorpay.com🇮🇳 IN
Sarah ChenVP Saless.chen@stripe.com🇺🇸 US
Michael DavidsonHead of Growthm.d@notion.so🇺🇸 US
Priya PatelCMOpriya@figma.com🇺🇸 US
Lars EriksenVP Marketinglars@spotify.com🇸🇪 SE
Akira TanakaCROakira@mercari.com🇯🇵 JP
Emma WilsonHead of Salesemma@monzo.com🇬🇧 GB
Carlos VargasVP Revenuec.vargas@rappi.com🇲🇽 MX
Sophie MüllerDirector Salessophie@n26.com🇩🇪 DE
James O'BrienChief of Staffjames@intercom.com🇮🇪 IE
Aisha KhanVP Salesaisha@razorpay.com🇮🇳 IN
175,432,891 rows
Verified · 200+ countries
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FAQ

Frequently asked questions about 55PBX

What does 55PBX do?add
55PBX is a complete cloud-based PBX and CCaaS (Contact Center as a Service) platform. It offers virtual phone numbers (0800, 4003, local DDDs), intelligent IVR, predictive dialer, audio transcription with quality monitoring, and deep integrations with leading CRMs and helpdesks including Salesforce, Zendesk, Freshdesk, HubSpot, and RDStation.
Where is 55PBX headquartered?add
55PBX is headquartered at 1274 Avenida Paulista, São Paulo, State of São Paulo, Brazil (postal code 01310-100). It serves businesses across Brazil and Latin America.
How many employees does 55PBX have?add
55PBX has approximately 110 employees as of 2026, working across engineering, product, sales, customer success, and support functions.
What CRM and helpdesk platforms does 55PBX integrate with?add
55PBX integrates natively with Salesforce, Zendesk, Freshdesk, HubSpot, and RDStation, as well as 300+ other systems via its open API. This makes it easy to embed telephony data directly into existing CRM and helpdesk workflows.
When was 55PBX founded?add
55PBX was founded in 2015 in São Paulo, Brazil, with the mission of improving lives through intelligent communication technology for companies of all sizes.
Who are 55PBX's main competitors?add
55PBX competes with other cloud PBX and CCaaS providers including Zendesk Talk, RingCentral, Freshcaller, Talkdesk, CloudTalk, and Twilio Flex — particularly in the Latin American mid-market and enterprise segments.
People Also Viewed

Similar companies to 55PBX

Companies in cloud telephony, CCaaS, and business communications software operating in comparable markets:

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Five9
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This morning's qualified visitors

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Northwind Co. just visited /pricing
3rd visit · enterprise · USA

Data and sources

All figures on this page are compiled from public company data, LinkedIn, the 55PBX website, and the Happierleads proprietary database (over 175M verified B2B contacts and 1.6M companies). Revenue figures shown represent publicly available estimates only. Last updated July 4, 2026. Are you a 55PBX executive and want to update this data? Contact us.