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How to Import B2B Contacts Into Your CRM: Complete Guide

Written by
Bradley Moore
Published on
January 16, 2026
Table of contents

See the exact people visiting your website and Follow up with them.

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Purchasing a B2B contact database is just the first step. Getting that data properly imported into your CRM is where the real work begins. This guide covers importing contacts into popular CRMs like HubSpot, Salesforce, and Pipedrive.

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Before You Import: Data Preparation

  1. Clean your data: Remove duplicates and incomplete records
  2. Map your fields: Match CSV columns to CRM properties
  3. Segment first: Don't import everything at once
  4. Verify emails: Run through NeverBounce or ZeroBounce
  5. Add source tags: Mark contacts as 'HappierLeads Import'

Importing into HubSpot

  1. Go to Contacts → Import
  2. Select 'File from computer'
  3. Upload your CSV file
  4. Map columns to HubSpot properties
  5. Create new properties if needed
  6. Review and complete import

Pro tip: HubSpot has a 1M contact limit on free/starter plans. Plan accordingly.

Importing into Salesforce

  1. Use Data Import Wizard for smaller imports
  2. Use Data Loader for large imports (50K+)
  3. Map fields carefully - Salesforce is strict
  4. Set up duplicate rules first
  5. Import in batches of 10K-50K

Importing into Pipedrive

  1. Go to '...' menu → Import data
  2. Select 'From a spreadsheet'
  3. Upload and map columns
  4. Set 'skip duplicates' option
  5. Complete import

Common Import Mistakes to Avoid

  • Importing everything: Start with your ICP only
  • Skipping deduplication: Creates CRM chaos
  • Wrong date formats: Use YYYY-MM-DD
  • Missing required fields: Check CRM requirements first
  • No backup: Always export existing data first

Post-Import Best Practices

  • Create lists/segments for the imported data
  • Set up lead scoring rules
  • Assign to sales reps or queues
  • Create automated workflows for nurturing
  • Monitor bounce rates on first campaigns

Get CRM-Ready Data

Ready to fill your CRM with quality contacts? Buy our 175M Contact Database in CSV format - ready for import into any CRM system.

faqs

Website Identification FAQs

Does Happierleads have a Free trial?

We show you who is visiting your website for free for 30 days. If you’d like to keep using it afterward—and export a CSV or send emails via our built-in Email Automation app or your CRM—the cost is $99/month.

What is Happierleads?

HappierLeads is the only solution that enables you to identify, qualify, and engage with your anonymous B2B website visitors—all within a single tool. No additional licenses or integrations with other outreach automation tools are necessary.

Who typically uses Happierleads?

Happierleads is used by Sales, Growth, and Marketing teams across various industries. If you are a B2B company, we are the solution for you. Sales teams use the platform to turn anonymous traffic into opportunities and increase productivity. While on the other hand, Marketers use the platform to automate lead generation, increase conversions.

How is this different from Clearbit, 6Sense, or DemandBase’s Website Identity Solutions?

Most companies rely on ‘Reverse IP Lookup’ technology to connect IP addresses with company names. At Happierleads, we use a completely different approach—our fully-permissioned, proprietary publisher network—allowing us to identify the exact individuals visiting your website. Discover more about how we identify your site visitors here.

Why is Happierleads ranked number #1 for data quality on G2 and Capterra?

Happierleads offers an advanced feature that automatically filters out bots, ISPs, and other non-qualifying traffic sources to ensure you receive only high-quality leads. Additionally, unlike other tools, Happierleads provides the flexibility for you to manually remove leads as needed.

What about U.S. state privacy laws, like the California CCPA and CPRA?

If you are compliant with these state-level regulations, the use of our product will not change that compliance status. We can now identify exact visitors in 173+ countries including the US, Canada, Australia, and many more. For GDPR-restricted countries (primarily EU member states), we use reverse IP lookup which only provides company information to adhere with GDPR requirements.